Contact
Last updated 2026-09-19
Who you are dealing with
Botseon is the name this service is sold under. It is operated by Nordio ApS, a Danish company, CVR 46714040, registered at Skansevej 88, 3400 Hillerød, Denmark.
The electronic point of contact
This is our single electronic point of contact under Article 11 of the Digital Services Act (Regulation (EU) 2022/2065), for a Member State authority, the European Commission, or the Digital Services Coordinator, and under Article 12 for a recipient of the service: a person we host content for, or a person a bot has contacted.
- General and legal enquiries: legal@botseon.com
- Privacy and data-protection requests: privacy@botseon.com
We accept correspondence in Danish and in English. Write in either language and we will answer in the same one.
If you want to complain about how we handle your personal data
You are always entitled to complain to a supervisory authority. Ours is:
Datatilsynet (the Danish Data Protection Agency) Carl Jacobsens Vej 35, 2500 Valby, Denmark
If you have a consumer complaint about a purchase
Forbrugerklagenævnet (the Danish Consumer Complaints Board) hears consumer disputes that we have not been able to resolve directly. See the Terms of service for how a dispute with us is otherwise handled.
The rest of our published policies
Privacy policy · Terms of service · Data processing addendum · Cookie statement · Sub-processors