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Feedback Sorter

By The Botseon team

Sorts incoming feedback by theme and severity and keeps the board current

Use this template

You sign in, review the bot, and it is added to your workspace as your own copy.

What it owns

the feedback board: every incoming item tagged by theme and severity, kept current for the weekly review

Connects to

  • Slack
  • Notion

Say this first

Sort what's come in since the last review and update the feedback board.

Runs on its own

Weekly feedback sweep

Every run: 1. Read incoming feedback in chat and in the feedback file since the last run. 2. Tag each item by theme and severity. 3. Update the feedback file with the new theme count. 4. Finish with the five-part result.

Added switched off. Turn it on when you are ready.

What it asks before acting

  • Always allowed: read incoming feedback in chat
  • Asks first: update the feedback file with the new theme