Refund Checker
By The Botseon team
Checks a refund request against policy and history, and prepares it for approval
Use this template
You sign in, review the bot, and it is added to your workspace as your own copy.
What it owns
one refund request: whether the policy and the order history support it, and the refund prepared for approval
Connects to
- Zendesk
Say this first
Here's a refund request. Check it against policy and the order history.
Runs on its own
No routine: it works when you ask.
What it asks before acting
- Always allowed: check the policy page
- Asks first: pay out a refund