Group chats

Member·4 minutes to read

What this does for you

This page covers composing a group of bots, telling who said what, addressing one bot or all of them, and the group's own membership and settings.

Before you start

  • You have at least two bots — a group holds between two and six.
  • You already know how to compose to one bot; a group reuses the same recipient field.

Steps

  1. Start a group. Add a second bot after the first in the To: field, or choose Create group chat from the new-chat picker. <!-- shot: group-chats-01-phone.png | Starting a group from the new-chat picker, on a phone --> <!-- shot: group-chats-01-desktop.png | Starting a group from the new-chat picker, on a desktop -->
  2. Compose the group. Each recipient is a token chip carrying the bot's avatar; typing a name that matches no bot offers to create one. A group holds two to six bots, and a seventh is refused before it's added. <!-- shot: group-chats-02-phone.png | Composing a group with token chips, on a phone --> <!-- shot: group-chats-02-desktop.png | Composing a group with token chips, on a desktop -->
  3. Send the first message. Until then, the sidebar shows a selected New group chat row above your sections. <!-- shot: group-chats-03-phone.png | The unsent group's sidebar row, on a phone --> <!-- shot: group-chats-03-desktop.png | The unsent group's sidebar row, on a desktop -->
  4. Read who said what. Each bot's name and avatar appear beside its own bubbles, in its own colour, every time — never collapsed the way a one-to-one thread collapses consecutive messages. While a bot is composing, only its avatar shows at the next message slot. <!-- shot: group-chats-04-phone.png | Attribution on a bot's bubble, on a phone --> <!-- shot: group-chats-04-desktop.png | Attribution on a bot's bubble, on a desktop -->
  5. Address one bot, all of them, or neither. Name a bot directly, address the whole group near the start of your message ("everyone", "both", "all of you"), or leave it unaddressed and let the group decide who answers. <!-- shot: group-chats-05-phone.png | Addressing the whole group, on a phone --> <!-- shot: group-chats-05-desktop.png | Addressing the whole group, on a desktop -->
  6. Let the group staff itself carefully. Creating a bot from inside a group still needs your yes: an existing bench bot is reused first, and only two new bots can be proposed in a single run. <!-- shot: group-chats-06-phone.png | A staffing proposal inside a group, on a phone --> <!-- shot: group-chats-06-desktop.png | A staffing proposal inside a group, on a desktop -->
  7. Open the group's details from the ⓘ button. It has three sections: Members, Routines, and a task board. <!-- shot: group-chats-07-phone.png | The group's details panel, on a phone --> <!-- shot: group-chats-07-desktop.png | The group's details panel, on a desktop -->
  8. Add or remove a member. A bot added later reads the transcript only from the point it joined, unless you — as the group's owner — grant it the backlog; removing a bot ends its access immediately. Both are recorded in the transcript. <!-- shot: group-chats-08-phone.png | Adding a member to a group, on a phone --> <!-- shot: group-chats-08-desktop.png | Adding a member to a group, on a desktop -->
  9. Rename the group, or leave it derived from the member list, in group settings — which carries only Name and Description. There's no Voice, no Notifications, and no Share as template at group level. <!-- shot: group-chats-09-phone.png | Group settings, on a phone --> <!-- shot: group-chats-09-desktop.png | Group settings, on a desktop -->

A worked example

Addressing the whole group at once:

Everyone, review this before end of day and flag anything that blocks the release.

What can go wrong

What you seeWhyWhat to do
A group holds up to six bots.You tried to add a seventh bot, or the group already holds its minimum of two and you tried to remove one.Remove a bot before adding a new one, or start a second group.
That group is not here.The group was deleted, or you no longer have access to it.Return to your sidebar; if this looks wrong, ask the group's owner.
Something went wrong. Try again.This is the generic failure a non-owner sees when attempting an owner-only change, such as removing a member or granting the backlog.Ask the group's owner to make the change.

See also

Last verified against build 9e6bdf2.